THIS COMPANY IS A SCAM. It's funny that they have the audacity to ask me to review items after they scammed me and never even sent said items. I tried to be patient with them, I tried to be polite, but this is just ridiculous. I never received my items. Emails and calls were never answered. By some miracle they eventually texted me instead. After over 2 MONTHS now of back and forth texting with their customer "service" I still have not been given the Rainbow Cobra, nor the other item I ordered. They took my money, but have lied, led me on to buy time, and lied some more. They even had the nerve of saying "please rest assured this isn't who we are" when I outright asked if they were just scamming people. But they've made zero effort to back up their word to prove they're honest people. They've said "It already shipped on __ date" SOOO may times, and they were lying to me every time! I call them out on it each time because the items never show up, no tracking ever given, and they say "Ok, it will ship out today" or "It shipped out yesterday" or "Will give tracking later today" and again: lies. Now they have not responded to my last 3 messages, and the customer service # listed on their site says "voicemail box is full." No doubt with angry, defrauded customers asking where their items are.
I highly suspect that any positive reviews on here are fake. The wide discrepancies between positive/negative don't add up. How could there be 5-star happy customer reviews, but then just waaay too many people saying that they never got their items, never got refunds, and never got responses? Please trust the negative reviews. I would understand if they were experiencing some severe obstacles to business beyond their fault or control, but that doesn't excuse blatantly lying to your customers, and they also give NO excuses when I ask them why they keep lying to me. I conclude that they're either A) the laziest, most incompetent, disorganized business imaginable, or B) just straight up scamming people. I suspect the latter.
I will amend my review if they make this right and send me my order asap.
